Contact
A real person reads everything you write. We reply within 24 hours on business days, usually much faster.
What's it about?
| Topic | Address | What to include |
|---|---|---|
| Generations, credits, account, technical issues | destek@rayomo.com | Your account email, the generation ID (in the generation page's address), a screenshot |
| Payments, invoices, refunds | fatura@rayomo.com | Order number, payment date, amount |
| Copyright, personal rights, fake content reports | destek@rayomo.com (subject: "Rights Infringement Notice") | The details listed on the notice page |
| Personal data (KVKK/GDPR) requests | info@rayomo.com (subject: "KVKK Information Request") or KEP | The details listed in section 8 of the KVKK Privacy Notice |
| Partnerships, press, general | info@rayomo.com | — |
| Security vulnerability reports | destek@rayomo.com (subject: "Security") | A description of the vulnerability and steps to reproduce it. Please give us time to fix it before disclosing it publicly. |
| Official correspondence, requests from authorities | — | — |
Refunds for purchases made through the App Store or Google Play are handled by the store; see the Refund and Cancellation Policy.
Company information
| Company name | — |
| MERSIS No. | — |
| Tax office / No. | — / — |
| Address | — |
| Phone | — (weekdays —) |
| Registered email (KEP) | — |
Social media
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